FAQ

SHIPPING & DELIVERY (Egypt)
Once your order is made, it will be delivered to your address in 5-7 business days. Please keep in mind that during SALE periods, this time can be a little longer.

We ship all over Egypt, and the cost varies based on location. 

CHECKING PACKAGE UPON DELIVERY
Due to safety reasons, opening the package while the courier awaits is no longer 
permissible. However, you can easily exchange or return the order within 7 days of receiving it. 

SHIPPING & DELIVERY (International)
We also ship worldwide, but we deal with this case by case. Please visit this page for more info.
 
EASY EXCHANGE
You can easily exchange sizes within 7 days of receiving your order. You will only pay the shipping fees of the exchange process. If product is defected, we will waive the shipping fees. Please submit your exchange through here.
TRACKING YOUR ORDER
At the moment, we don't provide live tracking for your orders, but you can contact us through Instagram at any time to check your current status of the order.
MONEY BACK GUARANTEE
We want you to be thrilled with your purchase and that's why we offer a full money-back guarantee within 7-10 days of receiving your order at a reduced rate of ONLY 50 EGP within Cairo, 65EGP for governorates. 
 
Privacy Policy
All data collected from our side through this website or Instagram are private, and won't be shared with any other 3rd party without your approval.